**Data Protection and Privacy Policy**

1. **Introduction:**

   UK Gas Plumbers is committed to protecting the privacy and confidentiality of personal data collected from customers, employees, subcontractors, and other stakeholders. This Data Protection and Privacy Policy outlines our approach to data protection, including the collection, use, storage, and sharing of personal information in compliance with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR).

2. **Data Collection and Use:**

   – We collect personal data only for specified, explicit, and legitimate purposes, and we do not process it in a manner that is incompatible with those purposes.

   – Personal data is collected directly from individuals, and we ensure that the data collected is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.

   – We use personal data to provide and improve our services, fulfill contractual obligations, manage employee and subcontractor relationships, respond to inquiries, and comply with legal obligations.

3. **Data Security:**

   – We implement appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data.

   – Access to personal data is restricted to authorized personnel on a need-to-know basis, and we regularly review and update our security measures to mitigate risks of unauthorized access, disclosure, alteration, or destruction.

4. **Data Retention:**

   – We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.

   – Personal data that is no longer required is securely disposed of or anonymized to prevent identification of individuals.

5. **Data Sharing and Disclosure:**

   – We do not sell, rent, or lease personal data to third parties for marketing purposes.

   – Personal data may be shared with third-party service providers, subcontractors, or business partners who assist us in delivering our services, provided they adhere to our data protection standards and requirements.

   – We may disclose personal data in response to legal obligations, court orders, or law enforcement requests, or to protect the rights, property, or safety of UK Gas Plumbers, its employees, or others.

6. **International Data Transfers:**

   – If personal data is transferred to countries outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect the data, such as standard contractual clauses or certification under international data protection frameworks.

7. **Individual Rights:**

   – Individuals have the right to access, rectify, erase, restrict processing, and portability of their personal data, as well as the right to object to processing based on legitimate interests or direct marketing.

   – Requests to exercise these rights should be submitted to our Data Protection Officer (DPO) using the contact details provided below.

8. **Data Protection Officer (DPO):**

   – UK Gas Plumbers has appointed a Data Protection Officer (Marc Aster) responsible for overseeing compliance with data protection laws and regulations. The DPO can be contacted at Service@ukgasplumbers.com

9. **Policy Review and Updates:**

   – This Data Protection and Privacy Policy is reviewed periodically to ensure its effectiveness and compliance with evolving legal requirements and industry standards.

   – Updates to the policy will be communicated to employees, subcontractors, and other stakeholders as appropriate.

10. **Compliance:**

    – All employees and subcontractors are required to comply with this Data Protection and Privacy Policy and related data protection laws and regulations.

    – Non-compliance with this policy may result in disciplinary action, termination of contracts, or legal consequences.

By adhering to this Data Protection and Privacy Policy, UK Gas Plumbers demonstrates its commitment to protecting the privacy and confidentiality of personal data and maintaining the trust and confidence of our stakeholders.