Terms and Conditions for UK Gas Plumbers

**. Charges and Payment**

Payment Must Be made Within 14 Days. 

**1 Fees for Services and Products:**

– **Emergency Services:** Charges are determined by:

  – Time spent by our engineer, including sourcing non-stocked items.

  • Parking Charges + Congestion Charge for businesses in the congestion zone. Where there is no on-street parking available. And permit holder bay, loading, single and double yellow will be used and any parking tickets will included in the final invoice. 

  – Cost of provided items, capped at the trade purchase price plus 33%.

– **Insurance Report:** A detailed insurance report incurs a charge of £150 plus VAT.

– **Transaction Fee:** A transaction fee of 1% plus VAT of the total cost of services and items provided will be added to the invoice.

-**Disputes must be made in writing within 7 days. All invoices are legally binding with or within a signed agreement if not disputed within this time period. 

**2 Additional Expenses:** 

– We will seek your approval before incurring additional charges for extra services or items beyond the estimate.

– Failure to provide consent may result in termination of services, with charges applicable up to the termination date.

**3 VAT and Taxes:** 

– Charges are subject to VAT or similar taxes at the prevailing rate at the time of service provision.

**4 Payment Terms for Emergency Services:**

– Full payment or deposit may be required before service provision.

– If not paid in advance, full payment is due upon completion of services.

**5 Payment Terms for Verbal Quotes:**

– Payment may be required in full before service provision or by a 50% deposit upon contract signing, with the remainder due upon completion of services.

**6 Payment Terms for Written Quotes:**

– A 50% deposit is required upon contract signing, with the remainder due upon completion of services.

**8 Business Account Customer Payments:**

– Invoices (inclusive of VAT) must be settled within 14 days of service completion.

– Proforma Invoices (inclusive of VAT) require a 50% deposit upon contract signing, with the remainder due upon completion of services.

**9 Payment Methods:** 

– Payments must be made via credit or debit card, or bank transfer only. 

**10 Full Payment:** 

– Payment must be made in full without deduction or withholding, except as required by law.

**11 Responsibility for Payment:** 

– Unless specified otherwise, you are responsible for payment of services and items.

**12 Set-Off:** 

– We reserve the right to set off any amount owing to us by you against any amount payable by us to you.

**13 Late Payment Charges:** 

– In case of late payment, interest at 5% over the base lending rate of Bank Of England may be charged until full payment is received. Any unpaid invoices will then be sent for debt collection or sold and will incur additional charges.