Toilet Unblocking London

Why the toilet blocked

Nine times in ten the cause is something that should not have been flushed: wet wipes marketed as flushable, kitchen roll, cotton buds, sanitary products or nappies. Older properties with cast iron or clay branches also suffer from scale build-up that narrows the bore until anything catches. In flats with a macerator unit, the blockage is usually inside the pump chamber rather than in the pan.

How we clear it

We start with a closet auger, which reaches around the trap without scratching the pan. If the obstruction sits further down the branch or in the soil stack, we move to a drain camera to see it and then jet or rod from the nearest access point. Macerator units are isolated, opened, cleaned and re-tested. Everything is flow-tested before we leave.

• Closet auger for obstructions in the pan and trap
• Camera inspection when the pan clears but refills slowly
• Jetting or rodding for branch and stack blockages
• Macerator strip-down, clean and re-test

When the toilet keeps blocking

Repeat blockages point to something beyond the pan: a poor connection into the stack, a section of pipe with too little fall, or a partially collapsed branch. Rather than returning every few weeks, we run a camera along the line and quote for a permanent fix. In rented properties we provide a short written report you can share with tenants explaining what caused it.

Repairs while we are there

If the flush is weak, the cistern is running, or the pan is rocking on the floor, we can put it right on the same visit. Weak flushes often cause blockages in the first place, so replacing a worn flush valve or descaling the rim jets solves the underlying problem rather than the symptom.